Help Center

FAQ

General Questions

How do I check the status of my order?

What methods of payment do you accept?

When am I charged for my order?

Do you charge sales tax?

Will my item look exactly like the picture?

What is acrylic gel texture framed art?

How do I care for my new product?

Shipping & Delivery

How long will it take to receive my order?

What about delivery confirmation?

How will you ship my order?

Do you ship internationally?

Do you deliver to APO/FPO?

Do you offer expedited shipping?

How much is Shipping?

Returns

What is your return policy?

Do you charge restocking fees?

Do I need an RMA for returns?

How to Make a Return?

What items are non-refundable?

Damaged Items

What do I do if my order arrives damaged?

Refunds & Cancellations

What if my product is back ordered or discontinued?

What is your cancellation policy?

How long does it take to process the refund?

COVID-19 Frequently Asked Questions

Why is my order taking so long to ship?

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