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FAQ

General Questions

How do I check the status of my order?

What methods of payment do you accept?

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Do you charge sales tax?

Will my item look exactly like the picture?

What is acrylic gel texture framed art?

How do I care for my new product?

Shipping & Delivery

How long will it take to receive my order?

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What is free shipping and how do you ship those orders?

Do you ship internationally?

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Returns

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Do I need an RMA for returns?

How to Make a Return?

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Damaged Items

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Refunds & Cancellations

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★ Reviews

Let customers speak for us

39 reviews
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(36)
8%
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Estelle Antique Gold Leaf Wood Baroque Picture Frame with Natural Linen Liner

Loved It!

Amazing quality frame! Speedy shipping and safely packed. Would love to get more frames in the future, Thank you!

Beautiful product and great service!

All the products I ordered were exactly as described. Delivered in good quality packaging and on time. The frames and mirror were absolutely beautiful and great quality!

Wonderful product, delivery and service.

Thank you for the beautiful mirror and frames.

Love the frames!

I have ordered several mirrors and frames from Frames West.... love them all!